Support

At Extraspel Casino, we believe your focus should be on hitting jackpots and enjoying top-tier games, not navigating issues. That’s why our dedicated support structure is built for speed and efficiency, ensuring you get the help you need, exactly when you need it. We’ve got your back, so you can keep the reels spinning and the cards turning without interruption.

Connect Instantly with Live Chat

Have a pressing question? Need a quick fix? Our Live Chat is your direct line to a support specialist. In just moments, you can connect with a real person ready to tackle your query. Whether it's a question about the welcome bonus or a deposit, this is the fastest way to get answers and return to your game. Our team is on standby seven days a week to ensure you’re never left waiting.

Comprehensive Assistance via Email

For more detailed inquiries or situations where you need to share documents, our email support is the perfect channel. Send your questions to support@extraspel.com, and our team will provide a thorough and thoughtful response. We handle everything from account verification to transaction details with precision. You can expect a comprehensive reply, typically within a few hours, as we work diligently to resolve your issue completely.

Find Fast Answers in Our FAQ Hub

For many common questions, you can find the solution immediately in our extensive FAQ section. This resource is packed with clear information on topics like payment methods, bonus terms, and technical troubleshooting. It’s designed to give you instant clarity on everything from using PaySafeCard and Interac to understanding wagering requirements, letting you solve it yourself and get right back to the action.

A Support Crew of Gaming Experts

Our support team isn't just trained in customer service; they are genuine gaming professionals who understand the platform inside and out. They can navigate complex questions about withdrawals using MuchBetter or Trustly, clarify gameplay mechanics on titles from NetEnt and Pragmatic Play, and guide you through any part of your Extraspel Casino experience. Your satisfaction is our benchmark, and we are committed to providing solutions that are not just fast, but also correct and easy to understand. We’re here to ensure your time with us is smooth, secure, and centered on fun.